Refund and Exchange Policy

Thank you for shopping with us. We take great pride in offering high-quality retail and beauty products. Please carefully review our refund and exchange policy before making a purchase:

1. No Refunds
All sales are final. We do not offer refunds on any retail or beauty products, unless required by law.

2. No Exchanges
We do not accept exchanges for retail or beauty products. Please ensure that you are satisfied with your purchase before completing your order.

3. Damaged or Defective Items
In the event that you receive a damaged or defective product, please contact our customer service team within 7 days of receipt. We will review your claim and, at our discretion, offer a replacement or store credit.

4. Exceptions
Our policy may vary for specific promotions, clearance items, or as required by law in your jurisdiction. Please check individual product descriptions for any exceptions to this policy.

5. Personal Care and Hygiene Products
Due to health and safety reasons, we do not accept returns or exchanges on opened or used beauty products.

By making a purchase, you agree to these terms. We recommend you thoroughly review your order before completing your purchase to ensure it meets your needs.

For any further questions, please contact us at:

Majorie Camara
(929)405-6106
Cosmobymay@gmail.com
@collectionbycosmo
@cosmobymay

Thank you for your understanding and support!